Accelerate  your

Digital Transformation agenda.

From large to small, organizations implement governance initiatives for timely delivery of the services. But, over a period of time they tend to be outdated, dependent on papers and manual procedures. By becoming comfortable in how they get work done, champions and workers alike cost their organizations a lot more than lost efficiencies. By modernizing your business using a cost effective transformation framework can improving performance, reliability, and scale while providing a foundation for future innovation.


Your ever changing business conditions require you to be agile, by investing in solutions that provide reliability and choice. Ratchet Digital Transformation framework provides the flexibility to tailor solutions supporting a component based architecture and to your unique business needs.

Making decisions faster and staying updated are critical for any organization to be more effective. Your ability to access information on the go is now a workplace necessity. Ratchet’s integrated file storage and document collaboration features make your workplace more people-centric with improved mobile access to content, people, and applications. Innovative user experiences and capabilities are available either as part of safe and secure on premise deployment or through a flexible enterprise cloud.


transform and modernize for an efficient 

tomorrow.

Support Group

Connected Business
and Operations

Connect people with information they need, so they are informed about the services and let them access their services processed in real time. Enhance the traditional systems of records with a people-centric system of engagement that offers greater visibility and collaboration to transform businesses faster, more frequently and more drastically than ever before. Our approach for transformation is to bring more agility to business model by adding services that complement your products or services.


Backed by Industry 4.0 principles and embracing a number of contemporary automation, data exchange and manufacturing technologies, our end-to-end approach to automate your business is dramatically improved with visibility and collaboration across internal and external players. Enabling real-time collaboration, advanced analytics, facilitating better customer service is an inherent vision of our approach. Our all new iAutomate bring AI capabilities to your processes to assist your workforce to automate repetitive tasks and achieve faster turnaround times without any compromise in quality. 

Through Ratchet we bring intelligence to your governance, so they can run more effectively, care everywhere, and deliver smarter. Radical change awaits your initiatives, in which entire operating flows will be transformed. Flexibility and individualized solutions are prerequisites for remaining competitive.

Geographically dispersed business and workforce with strict adherence to governance and monitoring.
Engage seamlessly with partner networks, subsidiaries and governing bodies. 
Engage your mobile workforce, empower them with the right tools to securely act on their roles.

Corporate Governance Super Charged

Efficient processes are your key to success in dynamic markets. This efficiency is based on powerful, flexible software for business automation, which will give you greater agility on how you structure business processes and IT systems. It will also enable you to make process workflows leaner and more consistently transparent. In short, the right automation makes your core processes more flexible and efficient, thanks to iAutomate and IntelliField bringing AI capabilities to the automation.

 

Governance enforcement can be troublesome, many times people define their own process and bypass for various reasons. As much as ease of doing business must accelerate business, a fool proof practice must be ensured to protect the business and its vision and mission. Ratchet’s core strength is a thoroughbred automation foundation. Modernizing business by quickly automating business process harnessing the most modern electronic media is always the underlying principle building our framework.

Our versatile approach to Business Process automation makes it particularly easy to create process-oriented applications that you can integrate data and documents into. Our approach towards converting a manual process to electronic, involves necessary consultation services to analyze and re-engineer processes to ensure they reduce bottlenecks and still protect the interests of the organization.

Automation for guaranteed service delivery. Enhance and optimize them with data and insights and AI.
Adapt to your new business innovations at ease. Your automation investments are not to limit but to support.
Integrated information, ensuring compliance to regulatory frameworks while transacting online. 

A Connected World -  Analyzed and Informed

Many areas of our lives have already been changed by the Internet of Things, and industry is no exception. By blending the real and the virtual worlds of services and production via the internet, the IoT makes it possible to connect all parts of the production and service delivery process: machines, products, systems, and people. Today, the process of engaging customers can't be one-size-fits-all. Our automation initiatives are adaptive across all touch points and are within the context of customer and what they are doing. Informed and intelligent customer engagement enables your organization to build reputation, loyalty, and insight, while also enabling your workforce to be as productive as possible.

In order to effectively utilize data accumulated from various sources of your business, it must first be integrated and visualized so that it may then be analyzed using suitable data analytics methods. We support you with our extensive experience in M&E by implementing the resulting practices, statistical and analytical models for your environment using live data. This data forms the basis of both performance analysis and helps continuous improvement through identifying previously unknown correlations.

Strap your business ecosystem through interfaces. Your Point of Sales systems, ERP or your line of business system, leave no loose ends.
Bundled with modern Data Analytics and visualization, gain clarity and control on your business. Also Integrate with your BI platform. 
Blend data through our unique Business Connectivity adapters, correlate and analyze business performance

Features at a glance

iAutomate

iAutomate

Introduction of Ratchet Intelligent automation or iAutomate to its Businss Process Management module provide many benefits across the service delivery value chain, helping manipulation of large amounts of data and calculations that result in overall process performance. Automating governance model by using data and analysis to ensure accuracy can accelerate service delivery. iAutomate can also provide the ability to adapt without increasing risk or compromising quality and by leveraging the existing workforce. Providing a higher quality service delivery channel, helps more confidence to market faster, or for getting answers to queries faster  provides a richer, more dependable customer experience.

Ratchet Customer Self Service

Ratchet Customer Self Service

Racthet CSS is built on a secure web platform to extend your service delivery online. Ratchet CSS in an indepenend Web Front End that can be hosted indepently to cater for all your public and customer facing transactions. The module is mobile friendly and also allows integration to your mobile apps. The module is fully brandable and features rich dashboard experience, online payment integration, Single Sign-on facilitation with membership, Customer profile management, authentication and more.

Electronic Records Management

Electronic Records Management

Ratchet's Integrated Documents and BPM capability brings in efficient records management that secures comminque according to your records policy. From creation, distribution, usage, maintenance, and disposition of records or documents, Ratchet RM can transform your complex records keeping  policies to an intuitive practice. 


Our compliance to industry best practices, standards and uniqueness through cutting-edge researches brings optimized storage, archival and retrieval of recrods to next level.

iForms

iForms

All new Ratchet iForms are tightly bound around a well-designed data structure, with adavanced data validations to build rich pool of data and analytics, informed decision making. With all new IntelliField technology brings in new dynamics to integrated information and intellegence to your workforce.

Ratchet FS+

Ratchet FS+

Content ranging from documents, pictures, videos, audios etc. are always challenging in the business. Ratchet FS+ offers the power of an exnterprise document management to archives, gaining control over their documents from anywhere, with focus on fast  and secure content retrieval with process association. 


Add more to your DM iniatives with our completely web based zero-footprint integrated high speed document scan even for large format documents with high-end cognitive chareceter recognition  image correction capabilities.

Data Analytics

Data Analytics

Reporting and Business Intelligence Center features aggregation, storage, analysis, and reporting of data for the purpose of informing business decision makers. Ratchet BI tools lets you use business intelligence to take data and turning it into meaningful information that enables greater versatility to all your data analytics. 


Reporting Services include a complete set of tools for you to create, manage, and deliver reports, and Enitity APIs that enable developers to integrate or extend data processing in custom applications. It help you organize that data in a useful way and present that data as meaningful working elements like scorecards, dashboards, data connections, status lists, status indicators, and so on.

Managed Questionnaire and Surveys

Managed Questionnaire and Surveys

Ratchet bundles Questionnaire Service module which helps organizations to quickly customize forms to run examinations, feedbacks, surveys and questionnaires. Conduct virtual examinations or an in-house computer based test center ideal for running tests for interview, driver’s license test, marketing campaigns, surveys etc. The solution can consolidate results on the fly with visualization.

Enterprise Application Integration and IoT

Enterprise Application Integration and IoT

It not just business system integrations, today's Cyber Physical systems and other IoT are opportunities of modernizing your business with more innovation. With ever growing Cyber Physical Systems setting new trends in doing things better, business systems of today must be more open to this new cyberspace. 


Ratchet embraces not just Enterprise Application Integration but also a wide array of appliances including your authentication systems, biometrics, surveillance infrastructure, sensors and actuators or robotics, whether it be cloud, on-premise or through a native SDK.

Case Studies

You have complex business environment often challenged by loss of information and process lapse of a well defined governance framework? its ideal case for Ratchet. 

Licensing and Protection

Public sector transformation often encounter challenges from a wide range of sources. Our consultants have successfully transformed range of regulatory authorities bringing life to service delivery for customer engagement. Gain more insight and control to your sectoral performance and strategies.

Driving License Trade License Import Permits Civil Registration Land Allocation Civil Affairs Travel Documents Public Transport and more ...

Digital Idenity

Identification is a key challenge as businesses world-wide adopt more and more technology. From key assets to person, identity offers seamless access to render services digitally. Ratchet entity management is poised to efficiently manage your identity challenges according to international best practices and standards.

National Identity Officers Identity Business Registration Vehicle Registration Asset Tagging Land Survey and Zoning ...

Case Management

From dispute resolution, baggage claims and consumer affairs we often encounter cases that are processed through a well defined framework and resolutions arrived in a given time are often compromised. We ratchet them, giving more visibility and accountability to the set practices.

Judicial Case Management Consumer Affairs Incident Management Appeals and Execptions Regulatory Violations and Escalations and more