Accelerate  your

Digital Transformation agenda.

Every organization has governance processes for timely delivery of the services they render. But, over a period of time organizations ends up with outdated practices, dependent on paper forms or other manual steps. By becoming comfortable in how they get work done, champions and workers alike cost their organizations a lot more than lost efficiencies. Modernize your business with Ratchet Business Automation Framework, improving performance, reliability, and scale while providing a foundation for future innovation.

Your ever changing business conditions require you to be agile, by investing in solutions that provide reliability and choice. Ratchet provides the flexibility to tailor solutions supporting a component based architecture and to your unique business needs. The optimum implementation architecture for service orientation in an organization is a component-based approach. Many will be familiar with the concepts of process and entity component, and will understand the inherent stability and flexibility of this component architecture, which provide a one to one mapping between business entities and component implementations. Adopting Service Oriented Architecture is essential to deliver the business agility and flexibility on the long run.

Making decisions faster and staying updated are critical for any organization to be more effective. Your ability to access information on the go is now a workplace necessity. Ratchet’s integrated file storage and document collaboration features make your workplace more people-centric with improved mobile access to content, people, and applications. Innovative user experiences and capabilities are available either as part of your flexible on premise deployment or through an enterprise cloud based hosting of your Ratchet processes.
Ratchet is packaged for your Monitoring and Evaluation needs as well, Monitor and analyze a broad range of live data through easy-to-use dashboards, interactive reports, and intuitive data visualizations with our BI capabilities. Use analytics to help each individual and organization be more effective. Leverage insights into how you actually work to enable individuals and teams to identify areas to save time and focus on the highest value activities.

Effective processes are your key to success in today’s markets. Your quest for modernization must be based on powerful, flexible solution for business process automation, which will give you greater agility in your business practices and IT systems. It will also enable you to make process workflows leaner and more transparent and help modernize your workspace to a better service delivery center.

Connected Business

and Operations

Connect people with information they need so they are informed about the services and let them access their services processed in real time. Enhance the traditional systems of record with a people-centric system of engagement that offers greater visibility and collaboration to transform businesses faster, more frequently and more drastically than ever before. Expand your business model by adding services that complement your solutions and products or innovative services that create a new competitive advantage.

Backed by Industry 4.0 principles and embracing a number of contemporary automation, data exchange and manufacturing technologies, our end-to-end solution to automate your business providing dramatically improved visibility and collaboration across internal and external players, enabling real-time collaboration, sharing and advanced analytics, facilitating better customer service. Over the Internet of Things (IoT), cyber-physical systems communicate and cooperate with each other and with humans in real time, and via the Internet of Services, both internal and business partner services are offered and utilized by all participants in the cycle.

Through Ratchet we bring intelligence to your business process, so they can run more effectively, care everywhere, and deliver smarter. Radical change awaits us, in which entire operating flows will be transformed. Flexibility and individualized production and logistics are prerequisites for remaining competitive.

Corporate Governance Super Charged

Efficient processes are your key to success in dynamic markets. This efficiency is based on powerful, flexible software for Integrated Business Process Management (BPM), which will give you greater agility on how you structure business processes and IT systems. It will also enable you to make process workflows leaner and more consistently transparent. In short, the right BPM software makes your core processes more flexible and, well, efficient.


Manage your time effectively! It is sometimes a pain to get your organization to adhere to a process, many times people define their own process and bypass for many reasons. As much as ease of doing business must accelerate business, a fool proof practice must be ensured to protect the business and its vision and mission. Ratchet’s core strength is a thorough bred workflow foundation. Modernizing business by quickly automating business process and harnessing the most modern electronic media is always the underlying principle building ratchet framework.

Our versatile approach to Business Process Management solution makes it particularly easy to create process-oriented applications that you can integrate data and documents into. Our approach towards converting a manual process to electronic involves necessary consultation services to analyze and re-engineer processes to ensure they reduce bottlenecks and still protect the interests of the organization.

A Connected World -  Analyzed and Informed

Many areas of our lives have already been changed by the Internet of Things, and industry is no exception. By blending the real and the virtual worlds of services and production via the internet, the IoT makes it possible to connect all parts of the production process: machines, products, systems, and people. Today, the process of engaging customers can't be one-size-fits-all. It needs to be adaptive across all touch points and within the context of who your customer is and what they are doing. Informed and intelligent customer engagement enables your company to build customer trust, loyalty, and insight, while also enabling your sales, service, and marketing professionals to be as productive as possible.

In order to effectively utilize data accumulated from various sources of your business, it must first be integrated and visualized so that it may then be analyzed using suitable data analytics methods. We support you with our extensive experience in software development by implementing the resulting algorithms and statistical and analytical models in your environment using live data. This data forms the basis of both root cause analysis when bottlenecks occur, and of continuous improvement through identifying previously unknown correlations.

Records Management

Integrated Documents and BPM capability brings in efficient records management. From creation, distribution, usage, maintenance, and disposition records or documents, Ratchet modules can transform your complex records keeping  policies to an intuitive practice. Our uniqueness and cutting-edge researches on optimized storage, archival and retrieval of information with block-chain capabilities has taken our records management to next level.

Electronic Forms

The forms range from applications, assessment tools, reports, questionnaires, acknowledgement forms and many more. The eForms are tightly bound around a well-designed relational database, with all possible data validations to ensure quality data and helping you to build rich database supporting informed decision making.

Safe & Secure Document Management

Files ranging from documents, pictures, videos, audios etc. are always challenging in the business. Our high-performance, intuitive DM module offers the power of enterprise document management to mid-sized companies and large organizations and can help gaining control over their documents from anywhere, with focus on fast content retrieval and business process automation. Add more to your DM with our completely web based zero-footprint integrated high speed document scan even for large format documents with high-end image correction capabilities.

Insights and BI

Reporting and Business Intelligence Center features aggregation, storage, analysis, and reporting of data for the purpose of informing business decision makers. Ratchet BI tools lets you use business intelligence to take data and turning it into meaningful information that enables you to make more informed, better business decisions. Reporting Services include a complete set of tools for you to create, manage, and deliver reports, and APIs that enable developers to integrate or extend data and report processing in custom applications. It help you organize that data in a useful way and present that data as meaningful working elements like scorecards, dashboards, data connections, status lists, status indicators, and so on.

Managed Questionnaire and Surveys

Ratchet bundles Questionnaire Service module which helps organizations to quickly customize electronic forms to run surveys and questionnaires. Conduct online examinations or conducting an in-house computer based test center ideal for running tests for interview, driver’s license test, marketing campaigns programs, surveys etc. The solution can consolidate results on the fly and display surveys in graphical format for accessing a bird eye view of the progress.

Enterprise Application Integration and IoT

It not just business system integrations, today's Cyber Physical systems and other IoT are opportunities of modernizing your business with more innovation. With ever growing Cyber Physical Systems setting new trends in doing things better business systems of today must be more open to this new cyberspace. Through our unique integration framework Ratchet embraces not just Enterprise Application Integration but also a wide array of appliances including your surveillance infrastructure, various sensors and actuators, climate or HVAC  monitoring, energy utilization and monitoring to even to your home appliances, whether it be cloud, on-premise or through a native SDK.

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